SHIPPING POLICY
Shipping:
For Preorders: Orders will be shipped within ten days of the release date.
For Other Orders: Orders will be shipped within one week.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at radiantcomics@hotmail.com. You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, the geographic location of the Seller, your shipping destination, and the courier partner’s time-to-deliver in your location.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to radiantcomics@hotmail.com and we will process an insurance claim on your behalf.
Refund Policy:
Refunds will be issued within 15 days of cancelling your order.